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Commentary/Editorial

COVID-19 Is Making it Clear that College Students Are, In Fact, Customers

By Ruth Veloria, Chief Strategy and Customer Officer, University of Phoenix The higher education industry is in turmoil. Brick-and-mortar colleges across the country are going entirely online as COVID-19 cases continue to rise; dozens of lawsuits have been filed against colleges by students seeking tuition refunds after sub-par online experiences this past spring; 20% of More Info »

Sullivan University Medical Assistant Program Ranked Kentucky’s Best

Maybe Clayton Christensen Was Right … Disruption is Coming to Higher Education

By John King Ed.D.
As we face the worst health crisis in modern times which has disrupted the world in general and higher education in particular, King can see how both Clayton Christensen and Paul LeBlanc may play a large role in how higher education transitions in the aftermath of the coronavirus pandemic.

COVID-19 Is Making it Clear that College Students Are, In Fact, Customers

Change is Inevitable … Embrace it!

By John King, Ed.D.
Life is a constant cycle of change. We have two choices. We can fight change and remain static and unproductive, or we can embrace change and grow and prosper. Higher education is experiencing a tremendous period of change and now more than ever leaders need a process to successfully navigate through this change.

COVID-19 Is Making it Clear that College Students Are, In Fact, Customers

2019 Proprietary Higher Education Review: “Food Fight!”

By Tony Guida, Partner, Education Group of Duane Morris LLP
As Guida looks at the current state of affairs in our Nation’s capital, including campaign activities gearing up for the 2020 presidential election, he can’t help but be reminded of the cafeteria scene from the movie “National Lampoon’s Animal House.”

COVID-19 Is Making it Clear that College Students Are, In Fact, Customers