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Educause Identifies Top IT Issues for an Uncertain Future – Campus Technology

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Each year Educause releases a report examining what its members consider the top 10 issues in IT for the coming year. This year, however, members — IT leaders and professionals in higher education — faced a quandary: Nobody knows what 2021 will look like because COVID-19 is holding all of us hostage for the foreseeable future. So the organization took a new approach. As Susan Grajek, vice president of communities and research, explained in an Educause conference session this week, the research project laid out three possible scenarios for how colleges and universities “might emerge” from the pandemic next year:

  • Restored, meaning the school would focus on survival, how to get back to where it was prior to the pandemic;
  • Evolved, meaning it would focus on “adapting to the new normal”; and
  • Transformed, meaning it would take “an active role” in innovating its approach to higher education.

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