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Google’s Growing IT Certificate – Inside Higher Ed

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To bolster expanding online IT certificate program, Google plans to add career resources for students and to expand its community college partnerships and pathways to four-year degrees.

More than 8,000 people have completed the eight-month Google IT support certificate program since it launched in early 2018.

The certificate, Google’s first substantial foray into postsecondary education, is offered through online learning platform Coursera. The tech giant’s aim is to create a pipeline of diverse applicants for entry-level IT jobs.

Nearly 75,000 people have enrolled in the program, said Natalie Van Kleef Conley, a senior product manager for Grow With Google, an initiative that aims to expand access to Google’s training and tools. And Conley said the program is just ramping up. Nationwide, over 150,000 IT support staff roles remain unfilled, according to data from Burning Glass Technologies. Federal data show the average annual starting salary for these jobs is $52,000.

By offering the IT support certificate at a subsidized price of $49 a month for learners who don’t qualify for financial assistance, Google seeks to fill an unmet need in the market while also increasing diversity in the typically white, male and college-educated tech work force.

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