CAREER EDUCATION REVIEW: CURRENT ISSUE

FEATURES & REPORTS - JANUARY 2012

Compliance
101 Ways to Stay in Compliance

By Jan V. and Stephen B. Friedheim, Education Systems & Solutions, LLC
There is no substitute for reading the regulations carefully nor should this list be considered "all encompassing." Rather, this is a starting point, a guide to identify compliance areas and issues of importance to every institution. The list is ideal for staff training and as a checklist just to be sure your school has everything covered in these highly compliance-driven times.

Compliance
Creating a Culture of Compliance

With Jay Hollowell, MaxKnowledge, Inc.
A compliance culture starts with the mindset. That mindset, starting at the top and filtering throughout the organization, turns into an action, or a behavior and then from there into a culture, which affects everybody in the organization.

Student Retention
Predictive Modeling and Student Success

The Capella University Experience
Interview with Michael J. Offerman, Chancellor
In predictive modeling you look at behavior patterns of people who have gone through the program before, and you figure out, at a very simplistic level, what in those behavior patterns might have predicted their either finishing their program or dropping out.

Often we see indicators that a student is getting into trouble and they’re not conscious of it yet. They’re behaving in a way that reveals to us that they’re disengaging.

Admissions Sales
Empathy, Ethics & Benefits: The Truth Sells!

By Richard W. Ashley, Enrollment Management Innovations
The key to understanding is "Empathic Listening," whereby the admissions representative must first understand the prospect before he can expect to be understood in terms of the recommendations he will make for that student.

In the process the student is "selling his future" to admissions, not vice versa; the student is transferring those open, honest and truthful feelings. The student, not the admissions representative, is the salesperson and what he is selling is the "truth" as he sees it.

Thus, the students sell themselves the tangible benefits of graduation and employment during the enrollment and matriculation process.

Legal Considerations and Issues
Significant Recent Developments in Qui Tam/Incentive Compensation Cases

By Blain Butner, Michael Hays and Greg Ferenbach, Dow Lohnes PLLC
The basis of the complaint alleges that other "quality factors" had no real impact on the implementation of the compensation plans and were "nothing more than window-dressing" for incentives based on recruitment, which included not only raises, but also other gifts such as trips and paid time off from work.

ACCET—Accrediting Council for Continuing Education & Training
2011 Annual Conference

From the Conference Chair

By Sandy Lockwood
"This makes my 22nd year to chair the ACCET conference and I can’t remember having had a stronger program or better attendance than this year. Approximately 275 attendees participated in the conference activities."

Executive Director's Annual Report

By Roger Williams
"I think that the great diversity of ACCET, which has been expanding even more in recent years with much more of an international flavor and some increasing interest from corporate training departments, will only continue to expand and hopefully will add to the resources and values that we have as an accrediting agency.”

"Looking to the future, probably the biggest single element of concern is overregulation. The Department of Education, I think, by any standard of measure, has taken on a regulatory mode of thinking that is somewhat unprecedented in the past."

Operating on a New Frontier

Richard (Dick) Luebke, CEO/Owner, PIMA Medical Institute
"When it comes to the school industry, I believe the private school industry still has the best total solution for a certain kind of student."

"We have to go back to the very basic fundamental of why we’re in this business to begin with. It's to help students."

 

PUBLISHER

As publisher of the Career Education Review, Workforce Communications' advertising services are at the forefront of the career college sector.